Total Quality Management at Hungary’s Safegard Medical

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Essay #: 073798
Total text length is 31,954 characters (approximately 22.0 pages).

Excerpts from the Paper

The beginning:
How Safegard Guards Itself: A Review of Total Quality Management at Hungary’s Safegard Medical
Chapter One: Introduction
Objective
The objective of this study is to analyse: (a) The quality management (TQM) procedures of
Safegard
Medical (Hungary)
Kft
in relation to goods produced and product performance; (b) customer perceptions of product quality; and (c)
Safegard’s
performance compared to its competitors. These objectives will be achieved through the use of structured questionnaires and phone interviews.
Methodology and Information Sources
The primary information sources of this study are structured questionnaires and phone interview data. Secondary sources include research information and customer satisfaction data. The primary sources...
The end:
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