Progress and Constraints in Five Canadian Federal Agencies Summary of the content of the text To get things started, the introductory part of the text looks at the implementation/services gap that apparently exists in the study of Canadian public policy and public administration; the literature, as of the early 1990s, predominantly focused on the structures of public administration and on the role played by various actors in shaping the delivery of government services. A good way of looking at the gap in the literature, according to Doern, is to note that “(political scientists) are more likely to be able to say something about why a policy might never happen or why it may fail than to offer prescriptive solutions about actual...The end:
.....ok was interesting throughout but especially interesting at the end – mostly because of what it left out. Specifically, after dozens of pages describing policy administration in five agencies, the author simply ends by stating that relationships impacting the delivery of services are very multi-layered, dense and complex (Doern, 91-92) – which is a finding that most people could figure out on their own without reading nearly 100 pages of Dr. Doern’s musings on the subject. Ultimately, the book is a disappointment because its findings are cautious and modest. Works Cited Doern, G. Bruce. The Road to Better Public Services: Progress & Constraints in Five Canadian Federal Agencies. Canada: the Institute for Research on Public Policy, 1994.