Principles and Theories of Communication and Conflict Resolution

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Essay #: 066862
Total text length is 6,316 characters (approximately 4.4 pages).

Excerpts from the Paper

The beginning:
Principles and Theories of Communication and Conflict Resolution
Conflict in the workplace is inevitable because it occurs with change and the difference in opinions, values and beliefs of individuals in the organization. According to Huber (2006) conflict is an inherent aspect of change and nurses should anticipate conflict whenever there is a change process in the unit or organization. Nurses should recognize and address workplace conflicts because they can either strengthen the relationship between the staff or result in psychological distress in the individuals affected by the conflict. The purpose of this paper is to discuss a case involving conflict between nurses and the conflict resolution using a literature review and personal...
The end:
.....sfk5Ie46bVOsKeyT7Ck63nn5Kx95uXxjL6prUqtqK5Jr5avSbiorlKvrp5Zy5zyit%2fk8Xnh6ueH7N%2fiVauqtkivrLRRtaakhN%2fk5VXj5KR84LPwkuac8nnls79mpNfsVbCmrlGwq7RRs66kfu3o63nys%2bSN6uLyffbq&hid=18" o "In their opinion. Conflict and challenging behaviour in the workplace." In their opinion. Conflict and challenging behaviour in the workplace. Journal of
Perioperative
Practice, 16(8), 365-6.
Huber, D. (2006). Leadership and nursing care management. Philadelphia, PA: Saunders Elsevier.
MIT Collaboration Toolbox (2003).Conflict Management. Retrieved from http://web.mit.edu/collaboration/mainsite/modules/module1/1.11.5.html
Roussel, L., & Swansburg, R.C. (2009) Management and leadership for nurse administrators. Sudbury, MA: Jones and Bartlett Publishers.