Operations Management at FedEx

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Essay #: 062094
Total text length is 7,179 characters (approximately 5.0 pages).

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The beginning:
Operations Management at FedEx
FedEx Corporation is the strategic and financial hub for independently operating members of the FedEx group of companies, a major player in worldwide shipping and information delivery. These companies are organized according to the principle of "Compete Collectively, Operate Independently, Manage Collaboratively" ("Mission" 2010). Their offerings include time-sensitive and small-packet delivery, customs brokerage, business services, and supply chain services ("FedEx History" 2010).
The best-known and probably the most central of the operations processes carried out by FedEx is time-sensitive delivery of less-than-truckload cargoes. The unit primarily responsible for such business is FedEx Express ("FedEx...
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Levenson, Meredith. "How FedEx Ensures Its Vendors Provide Quality Service." CIO, 6 December 2008. 9 August 2010. <http://www.cio.com/article/27097/How_FedEx_Ensures_Its_Vendors_Provide_Quality_Service>
"Mission, Strategy, Values." FedEx: Company Information. 2010. FedEx Corporation. <http://about.fedex.designcdt.com/ our_company/company_information/mission_statement>
Smith, Fred. "FedEx makes 'Best Companies to Work For' List." FedEx: Citizenship Blog. 2010. FedEx Corporation. <http:// citizenshipblog.fedex.designcdt.com/node/587>
"Success for FedEx Express as Memphis Hub Wins Prestigious Award." WebWire, 19 July 2010. 9 August 2010. <http:// www.webwire.com/ViewPressRel.asp?aId=120179>