Management for Quality: New Technology Introduced at a Sales Firm

Excerpts from the Paper

Management for Quality: New Technology Introduced at a Sales Firm
This paper discusses the introduction of new technology (aimed at bolstering quality management) at a sales firm specializing in the sale of original computer components to businesses; the essay will rely upon four scholarly articles that discuss the relationship between technology and quality management. The ensuing several pages will be arranged in the form of a brief that outlines to members of the organization who are not involved in quality management what the advantages are of embracing a new electronic database and a new GPS system that keeps tracks of sales representatives when they are out of the office during working hours. Overall, the brief will highlight a...

.....in place and how the new technology can actually facilitate new business ties.
Bibliography
Davis, Fred D., Bagozzi, R.P., & Warshaw, P.R. 1989, ‘User acceptance of computer technology: A comparison of two theoretical models’, Management Science, vol.35, no.8, pp.982-1003.
Presley, C.E. 2002, ‘Introducing new technology into an EMS environment’, Test & Measurement world, viewed 1 September 2009, <http://www.tmworld.com/index.asp?layout=articlePrint&articl>
Warwood, S. & Antony, J. 2003, ‘a simple, semi-prescriptive self-assessment model for TQM’, Quality Assurance, vol.10, pp.67-81.
Xiaohuo, D. 2008, ‘Introducing new technology’, viewed 1 September 2009, <http://beijingreview/com/business/txt/2007-06/04/content_6522