Management for Quality: New Technology Introduced at a Sales Firm


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Essay #: 053728
Total text length is 8,221 characters (approximately 5.7 pages).

Excerpts from the Paper

The beginning:
Management for Quality: New Technology Introduced at a Sales Firm
This paper discusses the introduction of new technology (aimed at bolstering quality management) at a sales firm specializing in the sale of original computer components to businesses; the essay will rely upon four scholarly articles that discuss the relationship between technology and quality management. The ensuing several pages will be arranged in the form of a brief that outlines to members of the organization who are not involved in quality management what the advantages are of embracing a new electronic database and a new GPS system that keeps tracks of sales representatives when they are out of the office during working hours. Overall, the brief will highlight a...
The end: place and how the new technology can actually facilitate new business ties.
Davis, Fred D., Bagozzi, R.P., & Warshaw, P.R. 1989, ‘User acceptance of computer technology: A comparison of two theoretical models’, Management Science, vol.35, no.8, pp.982-1003.
Presley, C.E. 2002, ‘Introducing new technology into an EMS environment’, Test & Measurement world, viewed 1 September 2009, <>
Warwood, S. & Antony, J. 2003, ‘a simple, semi-prescriptive self-assessment model for TQM’, Quality Assurance, vol.10, pp.67-81.
Xiaohuo, D. 2008, ‘Introducing new technology’, viewed 1 September 2009, <http://beijingreview/com/business/txt/2007-06/04/content_6522