Creating Change within Organizations: Concord Bookshop Introduction When leaders aim to create organizational change it is critical that they link the desired outcomes to the process that will effectively accomplish their goals. In the case of Concord Bookshop, the leadership enacted strategies to address the declining financial position of the bookstore without giving consideration to the organizational change process or the impact these changes might have. Whether you subscribe to a change process with steps, stages, or phases, it is important that the process strategy is sequenced to make sense, to have each step build upon the last, and to maximize the likelihood of sustainable change (Caluwe & Vermaak, 2003). The leadership of...The end:
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