Constructive Conflict Management in the Workplace Introduction Conflicts in the workplace can be deadly, and everyone is familiar with tales of conflict that have led to tragedies in the workplace. However, as long as organizational leaders understand and act upon the difference between affective and substantive conflict (also known as cognitive conflict), conflict can benefit the organization. This paper will first explain these two kinds of conflict then explain how they can best be managed in the workplace. The conclusion is that, based on organizational psychology and communications theory, third parties within the organization must prevent the development of conflicts that are rooted in ego and emotion, and create mechanisms to limit...The end:
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